Refund, Auto-Renewal, and Security Policy

This policy is designed to provide clear and structured guidelines for managing the renewal, freezing, and cancellation of memberships within H7 Network. We aim to ensure transparency and effective communication between H7 Network Corp and its members regarding their membership status. By doing so, we strive to support our members in maintaining their connection with our community, even during times of personal difficulty. Additionally, this policy outlines the benefits and options available to members who may need to adjust their membership status. It is intended to promote a positive member experience by offering flexible solutions that cater to individual circumstances, while also safeguarding the interests of the organization. Through consistent application of this policy, we aim to foster long-term relationships with our members based on trust and mutual respect.

Communication and Engagement:
- In addition to reminder emails, members will receive up to eight personal emails from our team, aimed at reconnecting and enhancing their membership experience.
- A dedicated automatic email is also sent at six (6) months, specifically targeting members, to engage them in discussions about their experiences and to check in on the number of Trusted-Relationships they currently maintain or aim to develop within the network.

Refund Policy

Once a member joins H7 Network, LLC © or a subsidiary, refunds will not be issued for any reason. Membership fees are billed on an annual basis, in line with standard practices for national networking organizations.

Auto-Renewal Policy

Members may opt out of auto-renewal and cancel their membership up to thirty (30) days prior to their renewal date without causation.
To facilitate this, members will receive three reminder emails. These emails will be sent at regular intervals, starting sixty (60) days before the scheduled auto-renewal date when any account debits are to occur. 

Communication and Renewal Notification: 
- Members will receive regular communication regarding their membership renewal status starting from 90 days out from their Renewing Date.

- Members are contacted through automated emails about their upcoming renewal. If no response is received after 8 to 9 emails, further action will be suggested.

- Members are required to pay their cancellation fee regardless of circumstance.

Membership Freeze Option:  
- Members who are unable to participate in H7 immediately due to personal circumstances may opt to freeze their membership.
- The membership renewal date will be extended by 6 months from the original renewal date.
- Members will retain their profile in the directory and Town Square, allowing continued access to resources, though meeting attendance will be paused for 6 months.
- This option converts the renewal into a Legacy Renewal. Details provided upon request.
- Legacy Memberships remain valid for up to 5 years without any renewal issues.

Policy Review: 
This policy is subject to periodic review and updates to ensure it aligns with organizational goals and member needs.

Auto-Renewal Policy after a Card has already processed

Members have the opportunity to opt out of Auto-Renew and cancel their membership thirty (30) days prior to renewal date. 3 Reminder emails are sent in increments starting at 60 days prior to Auto-Renew debiting any account.

Communication and Renewal Notification: 
- Members will receive regular communication regarding their membership renewal status starting from 90 days out from their Renewing Date.
- Members are contacted through automated emails about their upcoming renewal. If no response is received after 8 to 9 emails, further action will be suggested.

Membership Freeze Option:  
- Members who are unable to participate in H7 immediately due to personal circumstances may opt to freeze their membership.
- The membership renewal date will be extended by 6 months from the original renewal date.
- Members will retain their profile in the directory and Town Square, allowing continued access to resources, though meeting attendance will be paused for 6 months.
- This option converts the renewal into a Legacy Renewal. Details provided upon request.
- Legacy Memberships remain valid for up to 5 years without any renewal issues.

Membership Cancellation Option:  
- Members who choose to cancel will receive a refund of their membership fee, less a cancellation fee of $100 for Standard Memberships and $200 for B2B Memberships.
- Cancellation requests must be communicated clearly to ensure proper processing of refunds.

Policy Review: 
This policy is subject to periodic review and updates to ensure it aligns with organizational goals and member needs.